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PRIVACY POLICY

At Thrive Wellbeing, your privacy is important to me. This Privacy Policy explains how I collect, use and protect your personal information when you visit my website, contact me, or use my services.

​Data Controller

Elisabeth Godin
Trading as Thrive Wellbeing

Email: info@thrivewellbeing.org

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What information I collect

Depending on how you interact with Thrive Wellbeing, I may collect:

  • Your name

  • Email address

  • Telephone number

  • Postal address (where relevant)

  • Information you provide when booking a class, workshop or treatment

  • Payment information (payments are processed securely through third-party providers and I do not store your card details)

  • Information you choose to share in emails or enquiry forms

For therapy sessions or workshops, I may also collect health information where it is relevant to providing safe and appropriate care. This information is treated confidentially and only collected with your knowledge.

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How I use your information

Your information is used to:

  • Respond to your enquiries

  • Manage bookings and appointments

  • Deliver classes, workshops and treatments

  • Process payments

  • Send confirmations and service updates

  • Send occasional newsletters or marketing emails (only if you have chosen to receive them)

  • Meet legal or regulatory obligations

I will never sell your personal information.

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Lawful basis for processing

I process your information because:

  • You have requested my services.

  • You have given your consent.

  • I have a legitimate interest in running my business.

  • I am required to comply with legal obligations.

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How your information is stored

I take reasonable steps to protect your personal information and keep it secure.

Information is stored securely and only kept for as long as necessary to provide my services and meet legal or professional requirements.

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Sharing your information

Your information is only shared where necessary, for example:

  • Secure payment providers

  • Website hosting providers

  • Booking or email software

  • Professional advisers where legally required

These providers are required to protect your information.

I do not sell or rent your personal information to third parties.

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Cookies

This website may use cookies to improve your browsing experience and help understand how visitors use the site.

You can choose to disable cookies through your browser settings if you prefer.

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Your rights

Under UK GDPR you have the right to:

  • Access the personal information I hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your information where appropriate.

  • Restrict or object to certain types of processing.

  • Withdraw your consent at any time where consent is the legal basis.

  • Request a copy of your information.

To exercise any of these rights, please contact me using the email address below.

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Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Elisabeth Godin
Trading as Thrive Wellbeing

Email: info@thrivewellbeing.org

If you remain unhappy with how your information has been handled, you also have the right to contact the Information Commissioner's Office (ICO).

Website: https://ico.org.uk/

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.

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